Help Center

How can we help you?

Find answers, understand workflows, and learn how to use GlobalCheck effectively across screening, cases, monitoring, and lists.

Browse the sections below to find quick answers.
Screening

Learn how to run searches, apply filters, and interpret results.

Case Management

Create cases, assign users, track progress, and manage decisions.

Private Lists

Upload, manage, and use private lists for internal matching.

Frequently Asked Questions

Quick answers to common platform questions.

How do I create a case?

Run a screening, review the results, and convert relevant matches into a case for further investigation.

How does monitoring work?

Enable monitoring on selected entities to track updates and receive alerts when changes occur.

Can I upload multiple records at once?

Yes. Use batch upload to process multiple records and detect new or unchanged entries.

How are cases assigned?

Cases can be assigned manually or routed based on roles such as analysts, department managers, or top managers.

Didn’t find what you’re looking for?

Our support team is ready to help you with any question.

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