GlobalCheck is committed to protecting the privacy, confidentiality, and security of users, organizations, and screened entities. This Privacy Policy explains how information is collected, used, stored, and protected when using our compliance screening and case management platform.

We may collect account information such as full name, email address, phone number, job title, profile image, organization, department, role, and permissions.

We may also collect organization information, uploaded documents, screening data, batch files, private lists, case notes, attachments, notifications, and system activity logs.

When users perform searches or batch uploads, GlobalCheck may process names, entity types, dates of birth, birth years, nationality, monitoring preferences, screening results, risk levels, matching scores, and related compliance records.

Users may upload files such as batch screening files, private list files, organization attachments, user documents, and case attachments. Uploaded files are used only for their intended operational and compliance purposes.

We apply technical and organizational safeguards including role-based access control, permission restrictions, secure authentication, session management, activity tracking, and controlled access to organization data.

Access is controlled based on user roles and permissions, including Admin, Top Manager, Department Manager, Analyst, and Case Reviewer. Organizations can only access authorized data within their permitted scope.

GlobalCheck may send system notifications related to assigned cases, escalations, overdue pending cases, platform list updates, or monitoring events. Monitoring services may involve external screening providers when enabled.

Data may be retained for operational, compliance, legal, security, and audit purposes. Retention periods may vary based on organization policies, applicable laws, and platform requirements.

We do not sell user data. Data may only be shared with authorized organization users, approved service providers, external screening integrations, or legal authorities when required.

Users are responsible for keeping login credentials secure, avoiding unauthorized access, using the system lawfully, and uploading only data they are authorized to process.

For privacy-related questions, please contact your system administrator or platform support team.